- Please try and be on-time to your appointment to ensure we have the full allotted time for your service.
- If you are more than 15 minutes late to your appointment and have failed to notify your esthetician via text message or phone call, your appointment will be cancelled. Your card on file will be charged for the full price of the service.
- If you need to cancel, please do so at least 24 hours in advance of your scheduled appointment time to avoid being charged the full price of your service.
- If your esthetician needs to cancel or reschedule your appointment, you will receive 25% off for the inconvenience.
- Wax Services Refunds:
- We offer a 5-day performance policy on all waxing services. If we failed to remove all unwanted hair while performing a service for a guest, we will gladly touch up the originally serviced area, at the original store of service, within 5 calendar days of the original service date, at no charge
- Lash Services Refunds
- Any lash service received cannot be refunded; all service sales are final.