Policies

To book: 

You can book an appointment with us via Text, Instagram, Or our booking system linked on our website. We require a full name, Phone number and Credit card on file to book. We will not charge any card on file unless you Cancel or no show your appointment.  

Courtesy reminder: 

As a courtesy, we will always text you 24 hours prior to your appointment. If you do not receive a text please contact your esthetician to ensure there was not a booking error. 

Upon arrival: 

  • Please turn your phone to silence or vibrate to ensure a relaxing experience. 
  • We do ask that you come to your appointment alone, unless you’ve contacted us prior for any special circumstances. 

Late/Cancellations: 

  • Please always try to be on time to ensure we have the full allotted time for your service. 
  • If you are more than 15 minutes late and have failed to notify your esthetician your appointment will need to be rescheduled to avoid conflict with other appointments. 
  • If you need to cancel please try to do so at least 24 hours in advance.
  • Same day cancellations will be charged 50% of your service. However, if you reschedule within a week of your cancelled appointment we will put it towards your following appointment.
  • No call,no show will be charged 100% of the service price. 

Lash Extensions: 

  • Always come to your appointment with clean lashes. 
  • Avoid caffeine prior to your appointment.  
  • If you have less than 40% of your lashes please contact your esthetician so changes can be made to your appoint time. A full set might be required. 
  • We will fill other lash technicians work ONLY if possible. If we are unable to fill, a removal and full set will need to be booked. 
  • After care will be explained in detail at your appointment. 

Payment: 

Cash is always preferred however we also take Credit, Debit, Venmo, And Apple Pay.  

We do not offer refunds however if you’re unhappy with your service we will be more than happy to either fix it , free of charge, or place you with another esthetician. 

COVID UPDATE: 

We are doing everything in our power to keep our clients and our staff healthy. We are asking that everyone wear a mask while in the salon. If you are feeling sick, please reschedule your appointment for a later day. We are sanitizing and disinfecting everything we can as well as using some single use items to ensure there is no spread of infection. All of our staff is licensed in the state of California and have passed all safety and sanction courses needed to do so. 

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to https://envylashandwaxbar.com/ and Envy Lash and Wax Bar and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Envy Lash and Wax Bar include https://envylashandwaxbar.com/. The Envy Lash and Wax Bar website is a Salon site. By using the Envy Lash and Wax Bar website, you consent to the data practices described in this statement.
 
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Envy Lash and Wax Bar may collect personally identifiable information, such as your:
 
 – First and Last Name
 – E-mail Address
 
If you purchase Envy Lash and Wax Bar’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
 
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
 
Use of your Personal Information
Envy Lash and Wax Bar collects and uses your personal information to operate its website(s) and deliver the services you have requested.
 
Envy Lash and Wax Bar may also use your personally identifiable information to inform you of other products or services available from Envy Lash and Wax Bar and its affiliates.
 
Sharing Information with Third Parties
Envy Lash and Wax Bar does not sell, rent or lease its customer lists to third parties.
 
Envy Lash and Wax Bar may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Envy Lash and Wax Bar, and they are required to maintain the confidentiality of your information.
 
Envy Lash and Wax Bar may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Envy Lash and Wax Bar or the site; (b) protect and defend the rights or property of Envy Lash and Wax Bar; and/or (c) act under exigent circumstances to protect the personal safety of users of Envy Lash and Wax Bar, or the public.
 
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Envy Lash and Wax Bar. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Envy Lash and Wax Bar website.
 
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
 
Security of your Personal Information
Envy Lash and Wax Bar secures your personal information from unauthorized access, use, or disclosure. Envy Lash and Wax Bar uses the following methods for this purpose:
 
 – SSL Protocol
 
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
 
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
 
Children Under Thirteen
Envy Lash and Wax Bar does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
 
E-mail Communications
From time to time, Envy Lash and Wax Bar may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
 
If you would like to stop receiving marketing or promotional communications via email from Envy Lash and Wax Bar, you may opt out of such communications by clicking unsubscribe (or an equivalent action) where applicable.
 
Changes to this Statement
Envy Lash and Wax Bar reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
 
Contact Information
Envy Lash and Wax Bar welcomes your questions or comments regarding this Statement of Privacy. If you believe that Envy Lash and Wax Bar has not adhered to this Statement, please contact Envy Lash and Wax Bar at:
 
Envy Lash and Wax Bar
649 Main Street Suite 105
Martinez, California 94553

 
Effective as of January 02, 2019